GoldMine in South Africa!

GoldMine was among the first CRM programs to that gained popularity in the early 1990's in South Africa. It was the dominant player in the CRM market back then. And this still shows by the number of customers that use GoldMine CRM in South Africa. The term CRM was really a buzz word back then but because of a lack of understanding around CRM, and a lot of failed CRM projects, it got a bad name. FrontRange, the developers behind GoldMine, have a strong Partner channel which deliver value added services to the customer. Our partners have over 50 years combined experience in not just GoldMine but CRM in general. They have seen the pitfalls and successes of countless CRM implementations. And are in a unique position to not only install and implement GoldMine, but also to advise the customer on the best way to reap the benefits of a CRM solution. This knowledge is invaluable as it can save the customer weeks if not months of frustration in implementing a CRM strategy. Dean le Pere, the channel manager for GoldMine in South Africa, says that "GoldMine, once deployed properly, becomes the backbone of a company. Where often Outlook used to be the first program an employee opened at the beginning of the day, now GoldMine is the first to be launched. And with good reason, because that’s where all communication, calendar, and customer history is stored. It’s one place that tells you all you need to know about a prospect or customer." "Because the system is configurable," le Pere goes on to say; "you are assured that your investment is sound as all your customisations will survive upgrades. Gone are the days where you you needed to call in a developer to an extra field or value to the drop down list of a field. With GoldMine the power is in your hands as a user of GoldMine." Are you struggling to keep tabs on your national client base and employees across the country? GoldMine is able to take care of the distributed enterprise via automatic, synchronisation between two servers. or if it’s a few sales reps on the road that need access to the CRM system, GoldMine Mobile, which works on your blackberry cellphone is the answer. With so many options as to the method of access you are able to continue to work as you used and GoldMine will fit in with your business; not the other way around. Do you want to learn more or are you interested in a demonstration? Email Dean at dean.lepere@frontrange.com