GoldMine CRM is Configurable

Have you ever had a custom application developed for you business. Were you under the impression that your business was so unique that no packaged software would suit your needs? And what was the end result? You sat with a good application that met your immediate needs. But what happened a year later when your business needs changed slightly. What happened when you needed an extra field created, or a change to the layout of the screen? These are just some of the limitation of a custom developed application. But this is exactly where GoldMine CRM shines. Users can make changes Have you heard the expression, “you only as good as your last run race.” The same applies to business. The business world is an ever changing place. The needs of customers change all the time. And if your CRM application cannot accommodate this then you will not be able to adapt to changes in the market. Which means your competitor who is able to adapt to the market will have the upper hand.With GoldMine CRM the power to make changes to the database rests in your hands. GoldMine is configurable which means it survives upgrades. So any changes you make to the system will never be lost when you upgrade it.When a new employee joins you can set them up on the system yourself. You are able to clone an existing users setting thus saving time in the setup of a new user.FrontRange Solutions are constantly adding enhancements to the GoldMine system. And most of these enhancements are requested by their customers. The good thing about these enhancements and upgrades is that they are free when a customer is current on maintenance. Access to Support FrontRange Solutions takes GoldMine to market via its partner channel, this means that instead of there being just one company that offers support, the customer is able to have a choice of who they would like as their GoldMine partner.And because the partner would have been there from the beginning to help set up GoldMine they will be able to support you quicker than some person sitting in a centralized call centre. At the end of the day you have the best of both worlds; access to personalized support from our GoldMine partners and the backing of a big international corporate organization in the form of FrontRange Solutions.